With GLUCOFACTS ®DELUXE software, it's easy to track patterns and trends to help have more productive conversations during your visits with your healthcare professional. Easy-to-view and easy-to-share reports to help have more productive conversations between you and your healthcare professional – helping them guide you through your results to help you improve your diabetes management. Simply print or save your reports with just one click, making it that much easier to view and share your results.
Features: (mouse over for more information). For your convenience we have compiled a list of frequently asked questions about GLUCOFACTS ®DELUXE.
Q: I’m having problems during installation. Is there a preferred sequence to use for loading software? A: While the installation of GLUCOFACTS ®DELUXE should work in any sequence of the file setup process, our Technical Specialists recommend the following sequence: First, verify your Java version and update if necessary, according to the Install Cable Drivers (if applicable to your Operating System: see ) and install the GLUCOFACTS ®DELUXE software. Rebooting your PC may be required upon installing meter or PC software. Q: My meter is not detected in the Meter Information tab A: The CONTOUR™NEXT portfolio of products (CONTOUR ®XT, CONTOUR ®NEXT and CONTOUR ®NEXT USB) are compatible with the latest release of GLUCOFACTS™DELUXE version 3.09.02. If you are using a different version of the software with one of the CONTOUR™NEXT meters, you'll need to upgrade your software. Get started by clicking the 'Download Now.'
Q: What is the operating system compatibility for GLUCOFACTS®DELUXE? A: GLUCOFACTS ®DELUXE is currently compatible with Window® 10, Window® 8/8.1, Window® 7, and Vista® (SP2) as well as Mac OS 10.11.x (El Capitan), 10.10.x (Yosemite), 10.9.x (Mavericks), 10.8.x (Mountain Lion), 10.7.x (Lion), 10.6.3 (Snow Leopard) and 10.5.8 (Intel® 64 bit processors). For the most current operating system compatibility. Don’t forget to your meter.
After registration we will notify you of software updates including news / updates concerning operating system compatibility. Q: How can I get GLUCOFACTS®DELUXE diabetes management software to auto-play from my CONTOUR®USB meter? A: Vista™ users open the Start menu, choose Control Panel, select AutoPlay. Make sure the 'Use AutoPlay for all media and devices' checkbox is selected and verify that the setting for software and games is 'Install or run program'. A: Windows® 7/8/10 users need to navigate to the GLUCOFACTS drive on the CONTOUR ®USB meter and double click the 'Glucofacts.bat' file to launch the GLUCOFACTS ®DELUXE software. In order to provide you with better security and protection, Windows® 7 has changed how it auto starts applications on removable media, like your CONTOUR ®USB meter. A: For Mac™ users GLUCOFACTS ®DELUXE software must be launched from the computer desktop screen. Q: Why is it taking so long to launch GLUCOFACTS™DELUXE diabetes management software?
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A: The first time a CONTOUR ®USB meter is inserted into a USB port several programs are loaded in order to use the USB storage. The loading speed varies by computer and could take up to a few minutes. Subsequent insertions should take less time to process.
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